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Discover the most beautiful Lake Garda boat trips or invent the tour of your dreams. Lake Garda has a wealth of beauty that reveals its best secrets to those who decide to explore it from a different perspective. During the Sirmione peninsula boat tour, we will show you best places to visit boat excursion operators data Lake Garda and take you on a mesmerizing journey of discovery.

A visit to the fairy-tale Isola del Garda Boat excursion operators data Island is one of our most popular Lake Garda boat tours: the Countess is often there to welcome visitors in person. Gardone, a pleasant and much appreciated lakeside resort, attracts eccentrics: here, during our boat tour, we will enjoy a short coffee break, while admiring the view. Finally, every week, one of the boar amazing Lake Garda boat tours and excursions is organized.

Lake Garda offers many opportunities to discover its natural and cultural heritage, which can be experienced with family or friends. Pursuant boat excursion operators data art. Services reserved for tour operators of national and international tourist groups. SirmioneBoats Consortium organizes boat trips on Lake Garda and offers amenities for speedboat events. It also operates boat rental without a license.

Embarkation is in front of Sirmione Castle. Via Marconi, 18 Sirmione BS Booking Online. Utilizziamo i cookie per offrirti la migliore esperienza online. Cliccando su "Accetta" ti dichiari d'accordo all'utilizzo di cookie. Per maggiori informazioni leggi la Cookie policy. Lake garda tours and excursions Discover the most beautiful Lake Garda boat trips or invent the tour of your dreams. Isola del Garda and Wine Tasting on Board.

A boat tour on Lake Garda between history and nature. Isola del Garda Garda Island Private excursion. Punta San Vigilio Private excursion. Discover the site of the castle from which Lake Garda took its boat excursion operators data. Punta San Hoat and Garda Private.

On request. Your private boat tour on Lake Garda. Alloggia sul lago di Garda Cerca il tuo albergo. Stay updated and Operatord discover ours Boat excursion operators data and news!

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The FTO issues guidelines to help them understand how to comply with tailor-made , the less flexible it will be. European legislation, which demand they show duty of care to tourists.

Large tour operators will ask the ground handler or a company What do tour operators want? These forms represent of tourists. They want you to think about the potential dangers of your proof that they show duty of care see above and make it easier to control excursion.

Small tour operators offering easy-going activities e. They might not even have forms to complete or they might send forms you complete yourself. They could also deal with you directly and help you meet standards in practical ways C.

Small tour operators specialising in dangerous activities e. Research all the laws regulating the practice of the mountaineering, climbing will also have forms and will be very strict but activities you are planning to include in your excursions. What should I consider?

Therefore you need to ensure tourists are kept safe. Large tour operators will not work with you unless you have avoid taking responsibility in case of accidents. If YOU are at that insurance. In this case, to customers as a bonus. It is something they will contact ground handlers as some will be ready to take expect us to have checked. Road accidents are always widely reported in the press. This results in very Eyewitnesses describe how the vehicle - carrying holidaymakers - rolled bad publicity for tour operators in the UK.

This is why you should not use down an embankment into oncoming traffic. What are my options? They will also be licensed, which could be a legal Tourists will be used to comfortable transport at home, therefore requirement in your country AND insured, which could be too expensive for Kuoni advises excursion providers to always explain to tourists you to afford.

Even if standards are lower than that experienced in the UK, you What standards should I meet? Helpful Tips 3 are any seats broken? The bigger and more 1 fire safety: consider escape route and how to stop fires dangerous the mode of transport, the more checks and paperwork will be 2 WC: toilets can be rudimentary but must be clean; tourists must be needed.

Some transport modes are also more expensive to insure, and will able to wash their hands in a safe and hygienic way. Facilities can be basic but must be hygienic.

Local laws should explain our suppliers should provide helmets but they are not required there and what equipment is needed BUT this might not comply with European or therefore sometimes not provided.

Consequently, we talk to our clients before international legislation. In that case, the tour operator will tell the client that they book their holidays, and explain the situation. Tourists then decide not mind but at least they know, which is what matters as they can make an what they want to do.

Tour operators mainly worry about tourists getting ill when eating food or drinking water. About It What standards should I meet? What does this mean practically? Our clients are open- European-style fridge and storage facilities as long as the food is prepared minded but will not compromise on food safety.

I expect hygienically and eaten straight away. As we saw in Stage 1, Urban Aventures offers food tours and stops at local food stalls. They do not feel that food hygiene is a major issue as the food is always fried BUT they expect street food providers to be reliable and clean as their clients trust them to take them to the best eateries in town. This is because they are on holidays to have a good time popular tourist attraction.

Tourists went to visit the local school, to and do not know how to react in such situations. It is much harder for tourists see how the fishermen throw their nets and catch fish but it soon Jet Boat Excursions Dataset staying in nice hotels because they are used to luxury and cannot handle stopped.

The village was very dirty, with no toilets facilities for visitors, local the reality of life in less wealthy countries. This made the whole experience really unpleasant and quite My family and I travelled on DCL for the October upsetting. Because we were with an infant that is just 6 excursion and did not want the tourists there.

Find the best medical care available in confronted by and do not take unnecessary risks, it is possible to organise your area and have access to a telephone number you can excursions, even in areas that are perceived as somewhat dangerous.

With cosmopolitan vibrancy and modern glamour sitting cheek-by-jowel with heady happy to be alive then try visiting the favelas. The police are just abounds. There are crime and kidnappings are always a threat.

Visit the Townships for a wake- many daily tourist excursions into the favelas where you can view the shanty up call and witness the poverty, but also get a lesson in the tenacity and town from behind the bullet-proof glass of a 4x4 but for a genuine experience ingenuity of the locals.

Look at the FTO website � it provides information Always consult with the local communities and about countries and areas that UK tourists are authorities to ensure tourists are welcomed and advised not to visit. For example they work on bettering the rights of women, ethnic feature tourist attractions but also those that are impacted upon by tourism.

Food and water and training for local employees. A suitable living environment 3. Good health 4. An opportunity to exhibit natural behaviours For more information about animal welfare refer to 5.

What matters is that you manage that risk in the best possible way to protect tourists against unnecessary dangers. Assessing risks is about identifying risks, and prioritising holidayclaims.

Key Term the risk is worth taking or not. Lucia and at their welcome meeting, they decided to book a jeep safari How do I assess risks? This Dangers are usually graded as high, medium or low according to: involved crossing a deep and fast flowing river. They were encouraged to 1 how likely they are to happen cross the river in twos by the guide who was with them and, as they did 2 the type of injury they generate so, they were both swept away by the force of the river and sustained injury.

What do I need to do? Mrs Richardson sustained a head injury, injury to her left ribs, bruising to You need to complete a risk assessment form see next page. Most tour her arms, body and legs and psychological symptoms including a fear of operators or ground handlers will have their own forms, which can be very water. Mr Clayton sustained bruising to both arms, a tear of the biseps detailed.

These will only be used once they show interest in your excursion. Mr Clayton also suffered psychological injury. Safety - ensure the safety and wellbeing of our customers, staff and suppliers at all times. Safety is the over-riding factor when making any operational decision. Our first and single biggest objective is the reduction of risk to health and Ensure the safety of all our clients, whilst maintaining a spirit of adventure.

The rating of the danger will greatly depend on the type of tourists e. This means that you might need sheer common sense! Identifying a full list of risks will be difficult because you are not a British tourist and do not think like them. Tour operators and ground handlers understand that. At this stage, you only need to show that you can identify, assess and find solutions to the main risks of your excursion start with three for each activity.

Read this customer comment shown on Trip Advisor, a website where many UK holidaymakers write bad and good comments about their holidays this includes hotels, restaurants, excursions etc.

While we were picked up by a sweet young tour guide with whom we bonded very quickly, we were never advised to prepare for bad weather and the possibility that we could be trapped in the mountains. The facilities at the springs were completely filthy.

The company had not checked the weather which turned out to deliver heavy rains higher in the Andes precipitating mudslides. We left the mountains in sandals, t-shirts and shorts with our towels for warmth. The guide had no cell service or satelite phone to call for help. There was no first aid or extra supplies in the vehicle.

Our guide, merely 24 years old was totally out of her element, no fault of her own. After 48 hours a rescue crew came. We later met the company owner on the drive out of the mountains, who was on her way to deliver food and hopefully retrieve her vehicle. While she expressed her concern, she also asked the gailing question, had we brought her cooler and picnic basket with us.

This lady, Suzy, appeared to be way too naive in my opinion not well equipped to be taking tourists into such a volatile location. To check your answer go to page 72 Even if the slide had not happened Now that you have completed this, take some time to think about what you have learned and how this will impact your business.

Invite a staff member at the resort Overseas Representatives are best because they sell excursions directly to tourists , a Tour Leader or a guide that deals with UK tourists to experience your excursion. Ask them for feedback.

This could also give you the opportunity to ask tourists about the types of experiences they would like to enjoy at your destination or during their holidays. Only two of the tour operators interviewed for this book took this insurance on behalf of their excursion providers, when those could not afford it. Those ground handlers ready to help will be those that really want to work with small entrepreneurs. Remember, tourists need to feel welcome and safe, especially families, single female travellers or first time visitors.

Look at www. You must provide Helpful Tips transparent costing to show this see page 35 , supported 2 a price that is not too expensive if compared to your competitors by evidence. Remember about all-inclusive visitors? Do you realise that includes, where it is located AND find out what they would you will lose money if the exchange rate goes down?

Make be willing to pay for this experience. Hotels and ground Think About It sure you plan for this. Helpful Tips handlers might help you organise this. Distribution chain and mark-up levels The tour operator, the ground handler and YOU form a distribution chain. You must all make a profit out of selling the excursion which is why each of you will add a mark-up on top of the excursion price.

Your mark-up will often YOU be lower than that of the ground handler and the tour operator. You will always be asked to lower your mark-up BUT never agree to sell at a loss OR earn so little that you cannot cover your costs.

Mass-market and small group adventure tour operators are more price-sensitive than tailor- Ground handlers and want to promote it. Tour Operators How do I negotiate prices? As we saw in Stage 2, ground handlers often have their own transport but also guides � these can be cheaper than yours and would reduce the overall price. Instead 0 after a year remember, that includes planning for currency fluctuations as of automatically reducing your mark-up, why not see if seen on p38 you can negotiate with the ground handler or maybe, you could change some of the content of the excursion to During your negotiation, you might hear the ground handler or the tour Think About It bring the cost down?

If this happens, please ask quality and the uniqueness of your product. Your net rate must allow the ground handler to add handlers who will then add on their own mark-up. In most cases ground handlers will check your website and other marketing material to ensure your price and their price are the same.

What if not enough tourists make a booking? However you booking. You will only get 12 hours notice and have no say in that decision. What should you do?

Calculate the cost of your excursion on the basis that you will only attract half of your maximum capacity. If you do not reach that number, cancel the excursion. Tour operators are looking for consistency and want to ensure that you can run your excursion in low season if practical. What if the number of tourist arrivals varies during the year? You must estimate the number of excursions you can run based on seasonal To attract more clients to a destination in low season, tour operators often variations in arrival numbers.

You might need to think of other ways to earn an income e. Taking a loan is another option but it can be expensive. Are you ready to take that risk? At the start, you might be paid cash What if you suddenly need to invest in transport BUT as your relationship strengthens and you receive more clients, you Think maintenance or something happens at home that you will be paid by bank transfer.

Tour operators and ground handlers only do About It need money for e. It is essential that you business with companies that have a bank account and are fully legitimate. If you cancel an excursion once because you do not have When will I get paid? Journey Latin America understands that small companies do not have much cash. It is unlikely that you will be paid on the day or shortly after.

Some tour operators make this a Be Better requirement for working with them. Have you researched each item thoroughly and are you sure of your figures?

You cannot realise after 6 months that you have made a mistake. That would be a disaster because the ground handler would not allow you to increase your price. You might be attracted by the possibility of making good money by wanting to design an excursion for mass-market tourists but do you have enough staff, and cash to pay them, to handle large groups?

Remember, it is very unlikely that your sales will be constant throughout the year and you need to ensure that you can earn a living in low season. Talk to a ground handler or the tourist information office to find out more about these numbers. You need to think about every eventuality if you are asked to reduce your price. Having these figures enables you to show the ground handler why you cannot go below a certain rate.

They will ask their ground reputation with tourists. Helpful Tips to be able to trust you too. How much help can I expect? Jane has provided training and financial support to develop a Tour operators and ground handlers are very busy people and will have little village tour. The loan is is paid back through collecting money time to help you.

Some ground agents offer training and take more time to from all the ticket sales. They want to work with people that are really an organisation developing small dynamic and like a challenge. They all want immediate action. Your phone must be charged and be with you at all times. You should have enough sim cards to be reached everywhere you go.

Invest in a solar battery if electricity supply is a problem. You can share the cost with Helpful Tips neighbours or other businesses.

A Most of the time, the ground handler will phone you for two reasons: they Taking more time shows that you do not care. They will question you about your excursion and may ask you to make several changes to meet the needs of their foreign clients. How do I make myself known? Most UK tour operators and their ground agents expect you to have a small website that gives information about your company and excursions. It makes you look more professional.

Some ground agents will spend hours searching for excursions on the internet. They will also use your website to promote your excursion to UK tour operators. These two ground handlers located in Latin America always seek feedback A cheap and very effective way is to ask people from the tourism industry to from their local partners hotels, travel agents, guides and other activity recommend you � UK tour operators and ground agents will only work with providers before they contact a new excursion provider.

They must be able to you if you have an excellent reputation. Sometimes, Tour Leaders will hear about you and decide Contact popular local hotels, travel agencies and guides to try your excursion with a group of tourists to see if and invite them to experience your excursion for free. Ensure that you make the most of this Helpful Tips Helpful Tips initiative to recommend you.

If you have very little money, design something very simple showing the following essential information. If you can, find someone who can help you. The cheapest option will be to work with students learning about computer technology. These are Helpful Tips great if you need a bit of inspiration and cannot afford to pay someone to help you.

Some very well-known names include wix. Look for the following job titles: they will expect you to contact their ground agent. Send them an email to find out who it is best name and email address. Helpful Tips to talk to. What do I do? Either way, you need to write a detailed description of your excursion, save it as a word document, and send it as an email attachment to the right person.

Address 3 a map of the region locating your excursion the email to the right person. British, American, Swiss etc. Key Term Enthusiasm is contagious and shows a positive attitude. If you are guiding and looking after tourists, tour operators will expect you to show enthusiasm. You need to have very high. This is why UK tour operators and excellent spelling, punctuation and grammar. Come up with new native English speakers.

Your figures must ideas and ways to solve problems. Because UK tour operators and their THEN the ground handler needs to trust that clients have demanding requirements, you you will keep your word.

Do all the things you must accept that changes will be made. Show you can listen. Helpful Tips recommend you. If tourists people liking you and what you are about. Choosing the right day to excursion could be promoted e. Try to avoid trade fairs. They will help. You need to budget enough money to be able Helpful Tips to invite the ground handler and their guests to experience Think About It your excursion for free.

Answer YES or NO to the following statements: Yes No a Having a website increases your chances of being contacted by a tour operator or ground handler b Ground handlers have very limited time available to spend helping you design an excursion.

To check your answer go to page 73 Now that you have completed this, take some time to think about what you have learned and how this will impact your business. Do you have their correct job title? Remember that having a proper name and correct job title shows that you have made a real effort to act as a pro-active manager.

This manual does not provide practical guidance to help you set up a website BUT often international AID agencies and governments run programmes to teach computer skills to small entrepreneurs. Find out if these are available in your country. First impressions matter. If your English is not good enough, how will you convince the Excursion 5 Inflatable Boat With Motor Light tour operator or ground handler that you will understand all their requirements and can communicate with their clients when on your excursion?

Nothing matters more than that! This is a very important stage as it is all about proving that you can be trusted. How long can this take? Our third expert, James Crockett, is English As a new provider, it might take up to one year to become a regular supplier.

Clients must be given what they have been promised and have it took up 14 months to sign a deal with a paid for. All tour operators ask their clients to complete a feedback form to UK tour operator. This is because it takes comment and rate their experiences; if they hear that something was not time to develop business relationships, up to standard, they will contact the ground handler, which will investigate especially if you are a brand new supplier.

The ground handler might decide to stop working with you until Ground handlers are also very busy. Thankfully, he was getting enough bookings from independent travellers to sustain his business. These three companies have published their own manual to explain to all their suppliers what quality and consistency mean to their clients and their company.

They get a lot of repeat business because their clients trust them to provide enjoyable and safe holidays, wherever they travel. They send emails to tourists to find out what they liked best on their trip. Exodus also asks their Tour Leaders to provide feedback on activities and excursions. This gives you a chance to get fully prepared only be accepted through email. This is because a written agreement sets and shows the ground agent that you are organised out clearly all that is expected, and cannot be disputed.

All calls should be made by Tour operators expect ground handlers to respond to their email within the same person because ground handlers like to work 24 hours. This means that you must answer your emails and phone calls with one person they can get to know well. Remember, on the day you receive them. Staff Who answers the phone when you are out guiding the tourists or sorting out the last details of the excursion?

A major problem that UK tour operators and ground handlers have with small businesses is that usually one person tries to do everything. This does NOT work. What happens if you are sick or have a family engagement? You need to work with at least one other person that knows as much about your excursion as you do, and can replace you and help you when needed. This is especially important when it comes to guiding. Tour operators complain most when the usual guide is replaced by someone else who is These two companies have strict contracts that name two guides for each not good enough.

They would rather cancel the excursion than disappoint excursion. If another substitute guide is sent without their agreement first, their clients. Multi Travel Incoming. Windows based back office for incoming travel agencies. Desktop applications for Incoming tourism ,DMC or inbound. Learn more about Multi Travel Incoming. Software for travel agencies specialized in incoming tourism and organization of excursions.

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